Kim's story – reaching the road to normal
Kim sustained a traumatic brain injury following a fall in the workplace. In 2020, she completed icare’s Vocational Intervention Program to support her return to work...
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What does the future of work look like?
The pandemic has changed the way we work and live, but how will it change the way we work in the future?...
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Person-centred approach captures hearts and minds
Linda Byrnes' fixed focus on recovery, return to work and best outcomes for everyone involved in an injured worker's rehabilitation journey is why she was selected as an icare Industry Champion...
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How small businesses can help injured employees recover at work
As an employer you have a requirement to help an injured employee continue to work, or return to work, as part of their recovery from injury or illness...
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icare's Mobile Engagement Team increases support for employers across NSW
icare's Mobile Engagement Team helps employers understand what they can do to support their workers with workplace health claims, with a particular focus on return to work...
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At work, you can recover better flyer
If you get injured at work, follow these steps to get the support you need and recover faster...
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Contact the scheme agent
If you need to get in touch with the insurer to respond to these requests, to seek help or support, or to make a complaint, visit the insurance agent’s website...
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How to escalate concerns
How to identify and escalate risks and concerns facing your patient...
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Complaints and feedback: GPs and health professionals
Find out how to make a complaint and leave your feedback regarding the experience you’ve had with icare workers insurance...
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Fees and payments in the workers compensation system
Learn more about fees, payments and processing in the workers compensation system...
