1. Supporting Health Literacy – Using the Conversational Health Literacy Assessment Tool (MPI008)

    Information PDF [0.2 MB]

    This five-page document provides information on what Conversational Health Literacy Assessment Tool is and questions to ask a person when using Conversational Health Literacy Assessment Tool to...

  2. Balancing dignity of risk and duty of care (MPI006)

    Information PDF [0.3 MB]

    Service providers working with Lifetime Care and Workers Care can refer to this information to learn about balancing duty of care with dignity of risk...

  3. EasyOrder Information Sheet

    Information PDF [41 KB]

    EasyOrder is a way to order equipment without submitting an equipment request. It fast-tracks the order and supply of equipment considered low-cost and low-risk. It can be used for participants in the...

  4. Guide to completing the Work Options Plan

    Information PDF [50 KB]

  5. Grief support following a workplace death

    Guidelines PDF [1.1 MB]

    Download the icare Grief support pack to find out more information about counselling and other support services...

  6. Returning to work following a severe injury

    Information

    Information for participants of icare lifetime care and icare workers care program wanting to return to work after a severe injury...

  7. Returning to school or study after a motor accident injury

    Information

    Information for icare lifetime care participants and families about how we can help get them back to school or study...

  8. Care and Needs Scale Manual 2017

    Tools PDF [1.1 MB]

    Care and Needs Scale Manual 2017...

  9. Guidance note tutoring for students with brain injury

    Tools PDF [0.1 MB]

    Requests for tutoring should be included in an Education Support Request, refer to our Guidance Note for support...

  10. Guidelines for prescribers - exercise and fitness equipment

    Tools PDF [99 KB]

    This document details the qualifications and experience required to be eligible to prescribe specific types of equipment...