1. Crisis support

    Information

    Our communities can be devastated by crises such as bushfires, floods and COVID-19. When disasters strike, icare is available to support customers in need...

  2. Preparing for the NSW fire season: vital steps for safety

    Information

    Are you prepared for the coming bushfire season?...

  3. Flood fact sheet for the community

    Information PDF [0.3 MB]

    Looking after yourself in the wake of a flood provides advice for individuals to stay safe and manage stress levels in this difficult time...

  4. Agency Information Guide

    Information PDF [0.3 MB]

    The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) provides members of the public with a right of access to government information. This Agency Information Guide (AIG) has been...

  5. Fact sheet for employers - Supporting your employees affected by bushfire trauma

    Information PDF [0.1 MB]

    Your employees may be affected to varying degrees, however there are some practical ways to help your team members find assistance...

  6. Fact sheet for individuals - Looking after yourself following the bushfires

    Information PDF [0.2 MB]

    Following a disaster, we can fall into the trap of not looking after our health and wellbeing, as we may be focusing on the immediate situation. During these times of high stress, it is important to...

  7. Supporting your employees affected by bushfires - after six months

    Tools PDF [0.3 MB]

    People impacted by the bushfires may still be experiencing symptoms of distress, even after six months. This flyer offers advice and assistance for businesses...

  8. Looking after yourself following the bushfires - after six months

    Tools PDF [0.2 MB]

    People impacted by the bushfires may still be experiencing symptoms of distress, even after six months. This flyer offers advice and assistance for individuals...

  9. icare Annual Report Errata

    Reports PDF [74 KB]

    This errata notes changes to the information published in the Insurance and Care NSW annual reports published in 2016–17, 2017–18 and 2018–19...

  10. icare Annual Report 2019–2020

    Reports PDF [18 MB]

    This volume reports on the operations and performance of icare and its related entities for period 1 July 2019 to 30 June 2020...