1. Nominal Insurer Claims Model 2023

    Information

    The Claims Management Service Model offers larger employers a choice of claims service provider...

  2. Welcome to the Broker hub

    Information

    icare works with brokers and employers to keep businesses in NSW updated on workers compensation developments, providing access to industry expertise and valuable resources...

  3. Claims Transition Provider Communication

    Tools PDF [73 KB]

    Claims Transition Provider Communication...

  4. Claims Transfer Fact Sheet

    Tools PDF [68 KB]

    Claims Transfer Fact Sheet...

  5. Resources for people with a limb amputation

    Information

    Find information about specialist amputation resources and services for Lifetime Care participants and workers in the Workers Care Program...

  6. Psychological wellbeing for people with a severe injury

    Information

    icare offers psychological support if your injury is the result of your employment, or if you’ve been severely injured in a motor accident in NSW...

  7. Community Support Services

    Information PDF [0.9 MB]

    Community Support Services is a free independent service that supplements the treatment and care provided as part of your workers compensation claim. The service supports you in rebuilding your health...

  8. Medical Services Handbook

    Information PDF [1.3 MB]

    This book has information that may assist you in managing your future medical needs. Think about your personal needs and see if there are services in this book you think may be relevant to you, or...

  9. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  10. Independent review of icare's Improvement Program

    Reports PDF [0.5 MB]

    Interim Establishment Report detailing the progress in addressing the McDougall and GAC recommendations prepared by Promontory Australia...