Psychological injury claims
If you have a psychological injury or psychiatric disorder that was directly caused by your employment, you may be able to claim workers insurance payments.
Digital Payments only
From 1 July 2024, we're making changes to how we pay our claims.
To better support those we serve with faster payments, we are moving to Digital Payments (EFT), meaning Cheques will no longer be issued.
To update us with your EFT/Bank Details, please complete the form and return it to your Claims Service Provider or contact us on 13 17 22 between 8.30am - 5.00pm, Monday to Friday for support.
To apply you’ll need a diagnosis from your doctor, who must detail the condition in a Certificate of Capacity using the correct medical terms.
This means general words such as ‘stress’ will not meet the requirements.
You won’t receive compensation if your psychological injury was caused in the normal course of your employer taking reasonable action. This includes things such as a demotion, performance appraisal, retrenchment or dismissal.
More information:
