Whiddon

About Whiddon

Whiddon is an approved aged care provider and a registered NDIS provider. We operate a number of residential care facilities, independent living units and support our community care clients through various services, including Home Care Packages, Commonwealth Home Support Programs, Veterans Home Care, National Disability Insurance Scheme, Transitional Aged Care Program and Lifetime Care and Support.

Services delivered by Whiddon include case management, personal care, complex nursing care, domestic assistance, social support, shopping assistance, meal assistance, medications, respite care, transport and assistance with budget planning and management.

Whiddon is experienced in the delivery of both simple and complex care and our service reach is New South Wales (regional and metropolitan regions) and the Scenic Rim in Queensland.

Whiddon has regional offices in each of the following locations and can provide services up to around 1hour 45mins from that location:

• Tweed Heads NSW
• Kyogle NSW
• Grafton NSW
• Tamworth NSW
• Wingham/Lauriton NSW
• Glenfileld NSW
• Redhead NSW
• Hornsby NSW
• Beaudesert QLD

All services are provided in accordance with the relevant standards and underpinned by Whiddon’s RBC approach. This model encourages clients to maintain and increase their independence and maximise their health status, in turn improving their quality of life and wellbeing. Clients can be assisted to maintain/regain control by ensuring they are supported/encouraged to manage their services.

Whiddon approaches the delivery of services with an enablement approach. Clients’ requirements are discussed with them, identifying areas of difficulty in performing tasks. Strategies are identified to assist clients to maintain/enhance their independence. These strategies may include the prescription of equipment/assistive aids or different approaches to performing tasks, such as task analysis and redesign. This information is then incorporated into the Care Plan with appropriate detail to inform care workers of the level of assistance required for each aspect of the task.

Staff have demonstrated knowledge and skills in supporting clients to achieve maximum independence with personal care tasks including transfers/mobility, nutrition/hydration (provide mealtime assistance where required, including assistance to dysphagic clients), assistance with the fitting of aids/appliances and prosthetic limbs, grooming, oral/personal hygiene, bowel/bladder care, medication monitoring, toileting including continence management, menstrual care and skin care in accordance with best practice guidelines. In addition to these core skills, Whiddon provides further education specific to individual clients as the need arises.

Whiddon are compliant with Aged care Quality Standards, The Attendance Care Industry Standards and NDIS Practice Standards. We have re-met the ACIS and NDIS Accrediatation Standards in June 2023 with no minor or major non-conformities. This is a testament to our ability to extend our services to enable us to continue our purpose of enriching people’s lives and making a real difference.

Service Coverage

South-Western Sydney, Northern Sydney, Clarence Valley, Port Macquarie- Hastings, Ballina, Kyogle, Lismore, Richmond Valley, Tweed Shire, Bathurst, Blayney, Mid-Western Regional, Oberon, Tamworth, Narrabri, Manilla, Gunnedah, Moree, Lake Macquarie, Maitland, Newcastle Council areas