Engage Abilities

About Engage Abilities

Engage Abilities is a leading and highly respected community services organisation. Our aim is to provide personalised services that cater to each unique individual. We believe everyone should have access to high quality services that allow people to live independently, engage with their community and achieve their goals.

Established in 2017, we provide services to icare, NDIS and the Casework Support Scheme and alternative care arrangements both under the NSW Department of Communities & Justice (DCJ).

We are experts in supporting people with complex needs, trauma, behaviour support and acquired brain injuries and provide these services:

  • Support Workers
  • Nursing  
  • Domestic Services
  • Transport  
  • Care Coordination  

At Engage Abilities, we prioritise our staff's experience, training, and support, recognising that they are integral to the quality of our services. In addition to the mandatory modules & checks, all our staff undergo consistent training, including:

  • Monthly training, meetings and supervision
  • Bi-annual training days      
  • Medication Training
  • Annual Predict, Assess & Respond to Challenging/Aggressive Behaviour (PART) training 
  • Therapeutic Crisis Intervention training      
  • Child Protection and Safeguarding training     
  • Mental Health Response training    
  • Trauma-informed Care training

This focus on staff increases the quality of our services, communication, and job satisfaction of the Support Workers, ultimately providing our clients with the highest quality service.

Vision:

All people feel connected to their community and are empowered to pursue what makes them happy, free from social exclusion, prejudice & discrimination.

Mission:

To provide support for our clients to live a life that makes them happy through engaging with their community and achieving their goals.

Values:

  1. Collaboration: We work alongside other stakeholders and providers to improve opportunities for our clients to engage their community & pursue their goals.
  2. Accountability: We are transparent & encourage accountability in all our dealings with clients, communities and other stakeholders.
  3. Dignity & Direction: We see all people as having inherent value, rights and responsibility. We support clients to make their own decisions, treating them with respect and valuing them as equals.
  4. Quality Assurance: We will pursue best practice at all times and improve our system and service effectiveness in consultation with all stakeholders.

Service Coverage

Sydney Inner, Sydney Outer, Sydney Surrounds & Illawarra