Construction Risks Insurance Fund FAQs
Need to know more about the Construction Risks Insurance Fund? Here we address some of our most frequently asked questions.
- Why is this happening?
- How do I get my individual login details to the CRIF?
- I have my individual login, can I see all transactions completed in my agency or only my transactions?
- I have my individual login, can I see all transactions completed by my agency or only my transactions within the notification screen?
- I'm locked out of my account what do I do?
- What is the new bell icon (and what does it do)?
Login and user access
- I need help completing transactions in CRIF
- My Notification screen is empty, how do I view my earlier transactions?
- My policy documents are taking a while to download, is there another way for me to collect my policy documents?
- My Quote/bind transactions are taking a while to process
- How can I find a policy in the portal?
- Can I do multiple transactions on the portal or do I have to finish one then start the other?
- How do I make changes to an active CRIF policy?
- How do I know when my transactions have been completed?
- Why has my policy been referred to the CRIF team?
- Why do we need to provide a project contact?
- What if I have a policy that is over $100 million and above?
- Are there any changes to the incident submission process?
- Why do I have more than one invoice if I have endorsed a policy?
- If I make adjustments or updates to my policy, will my policy documents update to reflect that?
Completing transactions in CRIF
Contact us
For any additional questions, contact the CRIF team directly:
Lisa Jarman
Email: lisa.jarman@icare.nsw.gov.au
Phone: 02 7922 5085
David Holt
Email: david.holt@icare.nsw.gov.au
Phone: 02 7922 5085