Complaints and feedback

Your feedback is important. If you’re unhappy about an experience you’ve had, you can contact icare by completing our online form.

If you are a GP or health professional treating a worker and would like to make a complaint or provide feedback about your experience, you can contact us by completing our online form.

Contact us


We want to help you support your patients at what may be a very difficult time for them. Having the right support in place is essential. If you’ve got feedback for us on how we can improve, we’d love to hear it.

Your feedback will enable us to provide you and others, now and in the future with a more positive experience.

Make a complaint