Working with CTP Care
Information for service providers about working with CTP Care, including how to become a provider, delivering treatment and care, service-related expenses and client privacy...
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CTP Care: Supporting those injured on NSW roads
This month marks one year since icare launched CTP Care...
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Feedback and complaints: CTP Care
If you're unhappy about something or wish to make a complaint, talk to your CTP Care contact. They may be able to rectify your concerns immediately...
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Our strategy
Our focus is on building on the strong foundations we established by redesigning what we do and how we do it to put our customers at the centre. Our purpose is to protect, insure and care for the...
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CTP Care COVID-19 information for service providers
Service continuity throughout the COVID-19 pandemic...
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How to request services on behalf of a CTP Care client
Information about the services CTP Care pays for, how to request services and the reasonable and necessary criteria...
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Customer Advocate
Your Customer Advocate is here to be your voice within icare, helping deliver fair customer outcomes for you, our customer...
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icare coronavirus information for medical and health providers
Information for medical and health providers about coronavirus (COVID-19)...
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How to invoice CTP Care
We make payments directly to service providers for approved treatment and care services...
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Third quarterly update of icare's Improvement Program released
This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...
