Invoicing requirements - CTP Care
Service providers working with CTP Care, refer to this information sheet when sending us tax invoices...
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CTP Care payment codes
Service providers working with CTP Care, include payment codes on your treatment and care requests to ensure a prompt response...
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Caring for people with long-term injuries caused by a motor accident
CTP Care pays for treatment and care if you have a long-term injury caused by a motor accident in NSW and have an accepted claim with a CTP insurer...
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Claiming out of pocket expenses
If you are a participant in Lifetime Care or the Workers Care Program and are out of pocket for approved services and treatment, we can reimburse your expenses...
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icare customer experience
We use a range of metrics, including Customer Satisfaction (CSAT), to understand how we can improve our customer experience...
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Information on COVID-19 for icare customers
icare is committed to ensuring our services continue to support our customers throughout and beyond the COVID-19 pandemic...
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Working with us
Find out how you can work with us to provide services, such as wheelchairs, lawn mowing and providing equipment to injured people in NSW...
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Lifetime Care and Workers Care coronavirus (COVID-19) information for service providers
Advice regarding telehealth service provision by case managers, care needs assessors and allied health practitioners working with icare participants and workers...
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Feedback and complaints
If you're unhappy about an experience you've had with us, we want to hear about it...
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Claiming out-of-pocket expenses in CTP Care
If you're a client in CTP Care, we can reimburse you for approved services and treatment...
