1. Claiming out of pocket expenses

    Information

    If you are a participant in Lifetime Care or the Workers Care Program and are out of pocket for approved services and treatment, we can reimburse your expenses...

  2. Claiming out-of-pocket expenses in CTP Care

    Information

    If you're a client in CTP Care, we can reimburse you for approved services and treatment...

  3. Treatment and care for long-term injuries

    Information

    CTP Care can pay for your treatment and care if you have a long-term injury caused by a motor accident in NSW and have an accepted CTP claim...

  4. Working together: understand your rights and responsibilities

    Information

    It's important you understand your rights and responsibilities as a client of CTP Care and CTP Care's commitment to you...

  5. Caring for people with long-term injuries caused by a motor accident

    Information

    CTP Care pays for treatment and care if you have a long-term injury caused by a motor accident in NSW and have an accepted claim with a CTP insurer...

  6. Guidelines and legislation

    Information

    CTP Care pays for treatment and care if you have a long-term injury caused by a motor accident in NSW and have an accepted claim with a CTP insurer...

  7. CTP Care COVID-19 information for service providers

    Information

    Service continuity throughout the COVID-19 pandemic...

  8. Lifetime Care and Workers Care coronavirus (COVID-19) information for service providers

    Information

    Advice regarding telehealth service provision by case managers, care needs assessors and allied health practitioners working with icare participants and workers...

  9. Promontory – Fourth Quarterly Update on icare's Improvement Program

    Reports PDF [0.8 MB]

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 August 2022 to 31 October 2022...

  10. Promontory – Third Quarterly Update on icare's Improvement Program

    News PDF [1.1 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...