1. Ninth quarterly update of icare's Improvement Program released

    News

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 November 2023 to 30 January 2024...

  2. icare launches open market tender for claims and injury management services

    Information

    Insurance and Care NSW (icare) is taking further steps to improve outcomes for injured workers and businesses with a tender going live today...

  3. Third quarterly update of icare's Improvement Program released

    News

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...

  4. Sixth quarterly update of icare's Improvement Program released

    Information

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 February 2023 to 30 April 2023...

  5. icare responds to HWL Ebsworth cyber incident

    Information

    HWL Ebsworth, a law firm used by a range of large commercial and government organisations including icare, recently experienced a data breach which resulted in some of its information being stolen and...

  6. Seventh quarterly update of icare's Improvement Program released

    News

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2023 to 31 July 2023...

  7. New CEO confirms leadership changes at icare

    News

    New icare CEO Richard Harding today announced leadership changes to refocus the organisation on core priorities...

  8. Interim Establishment Report for Improvement Program released

    News

    An Interim Establishment Report on icare's Improvement Program, prepared by independent assurer, Promontory Australia, has been released on icare's website...

  9. icare responds to Law and Justice Committee

    News

    icare has provided an update to the Standing Committee on Law and Justice on its progress in core activities relating to compliance with requirements expected of a public sector agency...

  10. Professional Standards Framework designed for NSW Nominal Insurer and Treasury Managed Fund workers compensation 

    News

    icare has developed, in conjunction with industry, a framework of professional standards for workers compensation claims management professionals within the NSW Nominal Insurer and the Treasury...