1. 2018 Wages Definition Manual

    Policies PDF [1.2 MB]

    2018 Wages Definition Manual...

  2. SIRA Workers insurance market practice and premium guidelines

    Tools PDF [2.6 MB]

    SIRA Workers Compensation Market Practice and Premium Guidelines - For premium filings on or after 1 March 2018...

  3. HBCF Eligibility Manual

    Tools PDF [0.8 MB]

    This document provides guidance to icare distributors, builders, and builder advisers as a key reference source for applying for and maintaining eligibility under the Home Building Compensation Fund...

  4. Premium Forms Definitions

    Tools PDF [86 KB]

    This document explains common terms used in workers insurance policy forms...

  5. icare Strategic Plan 2022

    Information PDF [19.7 MB]

    icare strategy for 2022, delivering on our role as the state's social insurer...

  6. Lifetime Care and Support Guidelines 2018

    Guidelines PDF [0.7 MB]

    Statutory guidelines for the Lifetime Care and Support Scheme...

  7. Mental health white paper

    Information PDF [2 MB]

  8. Respect & Resilience: Development, Implementation and Program Evaluation

    Information PDF [7.7 MB]

    The report outlines the prevalence of customer misbehaviour and the impact that these behaviours have on people, business and the wider community...

  9. icare response to IR Report NSW Nominal Insurer

    Information PDF [0.6 MB]

    icare Submission on Independent Reviewer’s (IR) draft Final Report of the Compliance and Performance Review of the NSW Workers Compensation Nominal Insurer Scheme, for the State Insurance...

  10. Draft LTCS Guidelines 2017

    Guidelines DOCX [0.3 MB]

    Draft LTCS Guidelines 2017...