1. Deloitte Access Economics - Evaluation of the MSD Wearable Study

    Reports PDF [1 MB]

    Deloitte Access Economics was engaged by icare to design the implementation and evaluate the MSD Wearable Study...

  2. Guidance summary for people with a limb amputation

    Information PDF [0.5 MB]

    The Summary for the support pathway for people with a limb amputation provides a summary of the recommendations, best practice notes and resources included in the full guidance document...

  3. Sporting injuries insurance information sheet

    Information PDF [1.5 MB]

  4. Changes to claims management - General FAQs

    Information PDF [0.3 MB]

    General frequently asked questions (FAQs) about the changes to claims management...

  5. Changes to claims management - Employer FAQs

    Information PDF [0.3 MB]

    Frequently asked questions for employers about the changes to claims management...

  6. Guidance for people with a limb amputation

    Guidelines PDF [6.8 MB]

    This Guidance is a best practice tool to support people with a limb amputation, their families and carers and the health and rehabilitation professionals working with them...

  7. Shine Winter 2023

    Stories PDF [2.7 MB]

    Real-life stories of resilience, recovery, personal growth and new beginnings...

  8. icare better magazine 2019

    Articles PDF [1.5 MB]

    Better helps readers to understand how icare is embracing the challenges and opportunities of the changing nature of work to deliver high-quality, relevant services for the people of NSW...

  9. Customer Advocate report - Customer Vulnerability

    Reports PDF [0.8 MB]

    This document is the report into customer vulnerability in the Nominal Insurer Workers Compensation Scheme, prepared by the Customer Advocate...

  10. Investigating "What good workplace rehabilitation looks like"

    Information PDF [2.3 MB]

    icare's Ufirst team have investigated what 'good' workplace rehabilitation looks like, download the report to discover their findings...