1. icare customer improvements move to next stage

    PDF [0.2 MB]

  2. icare announces 2016 case award finalists

    News PDF [81 KB]

  3. icare response to IR Report NSW Nominal Insurer

    Information PDF [0.6 MB]

    icare Submission on Independent Reviewer’s (IR) draft Final Report of the Compliance and Performance Review of the NSW Workers Compensation Nominal Insurer Scheme, for the State Insurance...

  4. Finalists for icares 2019 Care and Service Excellence Awards announced

    News PDF [54 KB]

    icare CEO and Managing Director John Nagle, today announced the finalists for icare's 2019 Care & Service Excellence (CASE) Awards...

  5. Claims Transfer Fact Sheet

    Tools PDF [68 KB]

    Claims Transfer Fact Sheet...

  6. Claims Transition Provider Communication

    Tools PDF [73 KB]

    Claims Transition Provider Communication...

  7. icare independent GAC report

    Reports PDF [2 MB]

    Independent Review of icare governance, accountability and culture...

  8. Promontory – First Quarterly Update on icare's Improvement Program

    Reports PDF [0.9 MB]

    The First Quarterly Update on icare's progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia...

  9. Nominal Insurer Claims Management Service Request for Proposal (RFP) FAQs

    Information PDF [44 KB]

    Frequently asked questions about the tender for claims and injury management services...

  10. Promontory – Third Quarterly Update on icare's Improvement Program

    News PDF [1.1 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...