Contact the scheme agent
If you need to get in touch with the insurer to respond to these requests, to seek help or support, or to make a complaint, visit the insurance agent’s website...
If you need to get in touch with the insurer to respond to these requests, to seek help or support, or to make a complaint, visit the insurance agent’s website...
icare has extended its contract with Employers Mutual Limited (EML) for 12 months to continue to provide claims management services under the Nominal Insurer until 31 December 2022...
2023 Claims Service Provider Agreement: Agreement for the provision of services to icare for the Nominal Insurer Workers Compensation Claims and Injury Management Services...
We work with injured workers and their employers to ensure that every injured worker receives the right treatment and support at the right time...
icare has developed, in conjunction with industry, a framework of professional standards for workers compensation claims management professionals within the NSW Nominal Insurer and the Treasury...
This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 November 2023 to 30 January 2024...
An information pack for providers with frequently asked questions (FAQs) about the changes to claims management...
An information pack for employers with frequently asked questions (FAQs) about the changes to claims management...
An information pack for brokers with frequently asked questions (FAQs) about the changes to claims management...