1. Promontory - Seventh Quarterly Update on icare improvement program

    Reports PDF [0.9 MB]

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period 1 May 2023 to 31 July 2023...

  2. Promontory - Eighth Quarterly Update on icare's Improvement Program

    PDF [0.9 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period 1 August 2023 to 31 October 2023...

  3. icare submission to McDougall Review

    PDF [7.1 MB]

    icare and Workers Compensation Independent Review - Submission by Insurance and Care NSW...

  4. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  5. Connect and Care: Leadership Support for Vulnerable Workers

    Reports PDF [3 MB]

    Program Development, Testing and Scaling Report...

  6. icare response to WIRO annual report

    Information PDF [98 KB]

    The 2017/18 annual report from the NSW Workers Compensation Independent Review Office raised a number of themes that relate to icare’s operations. For transparency icare is providing an update to...

  7. Looped session for Brokers March 2018

    Information PDF [2.2 MB]

  8. icare Looped session for Employers March 2018

    Information PDF [2.2 MB]

  9. GIPA Access Application Form (PDF, 0.2 MB)

    Forms PDF [0.2 MB]

    Please complete this form to apply for formal access to government information under the Government Information (Public Access) Act 2009 (GIPA Act)...

  10. Service Provider Agreement (variation)

    Information PDF [0.6 MB]

    2021 variation to the contract for the provision of services to icare for workers compensation claims management services...