1. icare NSW announces finalists for 2018 Care & Service Excellence Awards

    News PDF [0.2 MB]

    Media release - icare NSW announces finalists for 2018 Care and Service Excellence Awards...

  2. Types of workers insurance disputes


    If you think your insurer has got something wrong, you have the right to ask for a review of a decision made about your application, claims, work capacity and injury management in workers insurance...

  3. Claims Service Provider performance data


    As part of our commitment to transparency into the performance of the management of claims in workers insurance, we are now publishing return to work (RTW) rates and net promoter scores (NPS) for our...

  4. Finalists for 2017 CASE Awards announced


    The finalists for the third annual icare 2017 Care & Service Excellence (CASE) Awards have been selected, with the winners to be announced on 29 November in Sydney...

  5. icare announces care and service excellence (case) award finalists


    Finalists for the 2016 Care and Service Excellence (CASE) awards have been announced...

  6. icare response to WIRO annual report

    Information PDF [98 KB]

    The 2017/18 annual report from the NSW Workers Compensation Independent Review Office raised a number of themes that relate to icare’s operations. For transparency icare is providing an update to...

  7. Winners of 2016 CASE Awards Announced

    PDF [65 KB]

  8. Claims Transfer Fact Sheet

    Tools PDF [68 KB]

    Claims Transfer Fact Sheet...

  9. icare takes part in recordbreaking fundraiser for Sydney Children's Hospital

    News PDF [0.1 MB]

  10. Workers insurance claims portal FAQs


    Do you have a question or lots of them? Chances are you're not alone. Read answer to questions other have asked...