1. icare aligns CSP contract tenures for the Nominal Insurer

    News

    icare has extended its contract with Employers Mutual Limited (EML) for 12 months to continue to provide claims management services under the Nominal Insurer until 31 December 2022...

  2. Contact the scheme agent

    Information

    If you need to get in touch with the insurer to respond to these requests, to seek help or support, or to make a complaint, visit the insurance agent’s website...

  3. Workers insurance claims

    Information

    We work with injured workers and their employers to ensure that every injured worker receives the right treatment and support at the right time...

  4. Professional Standards Framework designed for NSW Nominal Insurer and Treasury Managed Fund workers compensation 

    News

    icare has developed, in conjunction with industry, a framework of professional standards for workers compensation claims management professionals within the NSW Nominal Insurer and the Treasury...

  5. EML - Nominal Insurer Claims Service Provider Contract - Execution Version Redacted

    Information PDF [7.1 MB]

    2023 Claims Service Provider Agreement: Agreement for the provision of services to icare for the Nominal Insurer Workers Compensation Claims and Injury Management Services...

  6. icare and eml managing mental health seminar drives improved management of mental illness in NSW first-responder agencies

    PDF [0.3 MB]

  7. NSW Government Employee Injury Claims

    Information

    Our providers manage property, general liability, motor, travel, financial loss and workers compensation claims for Government agencies and workers...

  8. Forms and resources for employers

    Tools

    Select the Forms or Resources tab to browse employer documents and links listed from A–Z...

  9. Workers insurance claims portal FAQs

    Information

    Here you'll find a selection of FAQs about the workers insurance claims portal...

  10. Workers Insurance claims portal features and benefits

    Information

    What's new in the latest update to the workers insurance claims management portal?...