1. Changes to preinjury average weekly earnings PIAWE infographic

    Information PDF [44 KB]

    The key changes to the pre-injury average weekly earnings of workers who were injured on or after 21 October 2019...

  2. Promontory - Ninth Quarterly Update on icare's Improvement Program

    Reports PDF [0.9 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 November 2023 to 30 January 2024...

  3. New Claims Model – Employer FAQ

    Information PDF [1 MB]

    An information pack for employers with frequently asked questions (FAQs) about the changes to claims management...

  4. New Claims Model – Broker FAQ

    Information PDF [1.1 MB]

    An information pack for brokers with frequently asked questions (FAQs) about the changes to claims management...

  5. Workers Compensation Industry Classification System 2019-2020

    Information PDF [2.3 MB]

    icare Workers Insurance 2019-2020 NSW Workers Compensation Industry Classification (WIC) System...

  6. McDougall Review - Medical Costs Submission

    PDF [0.4 MB]

    icare and Workers Compensation Independent Review - Submission by Insurance and Care NSW. Management of medical costs for injured workers...

  7. McDougall Review - legislative amendment submission

    PDF [0.4 MB]

    icare and Workers Compensation Independent Review - Submission by Insurance and Care NSW. Potential amendments to workers compensation legislation...

  8. McDougall Review - Whole Person Impairment submission

    PDF [0.2 MB]

    icare and Workers Compensation Independent Review - Submission by Insurance and Care NSW. Assessment of whole person impairment (WPI)...

  9. Promontory - Seventh Quarterly Update on icare improvement program

    Reports PDF [0.9 MB]

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period 1 May 2023 to 31 July 2023...

  10. Promontory - Eighth Quarterly Update on icare's Improvement Program

    PDF [0.9 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period 1 August 2023 to 31 October 2023...