WIC System and Premium Rates
These documents explain how your Workers Compensation Industry Classification (WIC) is determined, and outline the relevant WIC rate for each industry...
-
-
Customer Advocate
Your Customer Advocate is here to be your voice within icare, helping deliver fair customer outcomes for you, our customer...
-
Ninth quarterly update of icare's Improvement Program released
This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 November 2023 to 30 January 2024...
-
When your worker feels unsafe or at risk
There may be times in your worker's recovery journey where they feel unsafe or at a risk of hurting themselves or others...
-
Resignation of icare CEO & Managing Director, Richard Harding
icare has today announced the resignation of Richard Harding, who will finish as Chief Executive Officer and Managing Director in October 2024...
-
Feedback and complaints
Use our complaints and feedback form to provide feedback or make a complaint...
-
Feedback and complaints: Dust Diseases Care
If you're unhappy about something or wish to make a complaint, talk to your Dust Diseases Care contact. They may be able to rectify your concerns immediately...
-
Workers Insurance claims portal features and benefits
What's new in the latest update to the workers insurance claims management portal?...
-
icare's claims management service model
Details about the icare claims management service model introduced in January 2018...
-
Workers insurance claims portal FAQs
Here you'll find a selection of FAQs about the workers insurance claims portal...
