How to lodge a claim
How to make a claim and what actions your service provider and employer can take...
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Finishing treatment
As your symptoms start to improve and your functioning gradually returns to that of your pre-injury level, your treatment team will start to discuss finalising your treatment...
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Medical case conferences
The purpose of a medical case conference is to bring together your support team and provide an opportunity to collaborate and discuss the best pathway forward for your recovery...
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Update your claim or claim a reimbursement
Update your workers insurance claim by providing supporting documents for your claim...
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Claims management service model
We deliver a tailored experience by looking at the personal and physical needs of each claim, then select the right channel to help you manage and support you through the claim...
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Notify us of an injury or make a claim
Reporting a workplace illness or injury - steps for employers when lodging a workers compensation claim for employees...
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Premium disputes
Find out how to get your premiums reviewed if they are not accurate...
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Mental health injuries in the truck driving industry
Did you know that mental health injuries result in more time off work?...
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Common risk factors in the truck driving industry
Truck drivers have high rates of work-related injury and illness compared to other Australian workers...
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COVID-19: How to help transport workers manage stress
The Australian road transport industry plays a crucial role in supporting Australians during the Coronavirus (COVID19) pandemic...
