1. Customer centricity embodied in CASE award winners

    News

    The winners of this year’s Care and Service Excellence (CASE) Awards were announced in Sydney on Wednesday. The CASE Awards, run by icare, recognise NSW’s most innovative professionals and teams who...

  2. Ellen Watson's outstanding win at icare CASE Awards

    Blogs

    Growing up around the Hunter Valley coalfields, Ellen Watson was intrigued by the possibility of a career in occupational rehabilitation, long before she joined the workforce...

  3. Qube puts wellbeing of its people first

    News PDF [0.1 MB]

    Qube puts wellbeing of its people first...

  4. Claims Performance Adjustment rates 2018-2019

    Information PDF [0.2 MB]

    Claims performance adjustment rates 2018-2019...

  5. Applications open for icare's 2017 CASE Awards

    News

    John Nagle, icare group exec, announces applications are open for icare's 2017 CASE Awards, recognising outstanding service in the workers compensation industry...

  6. Claims Performance Adjustment rates 2017-2018

    Information PDF [0.2 MB]

    Claims performance adjustment rates 2017-2018...

  7. Claims Performance Adjustment rates 2016-2017

    Information PDF [76 KB]

    Claims adjustment rates 2016-2017...

  8. icare announces 2018 Care and Service Excellence Award winners

    News PDF [0.2 MB]

  9. Claims Performance Adjustment rates 2020-2021

    Information PDF [84 KB]

    icare Workers Insurance Claims Performance Adjustment (CPA) Rates 2020-21...

  10. Claims performance adjustment (CPA) rates 2016 to 2020

    Information

    CPA rates are used to adjust an experience-rated employer’s premium, based on their claims performance compared to overall claims performance of the Workers Insurance Scheme...