Cover for volunteers under workers compensation
If you’re a volunteer with a state government agency that we cover, you may be entitled to the same workers compensation as a paid worker...
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Commutation payments
Under circumstances, you can get workers insurance payments in a 'commutation' - one lump sum to cover your agreed medical, hospital and rehab payments...
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Types of workers insurance disputes
If you think your insurer has got something wrong, you have the right to ask for a review of a decision made about your application, claims, work capacity and injury management in workers insurance...
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Equipment repairs and maintenance
Information for service providers working with Lifetime Care and Workers Care on requesting repairs or maintenance of equipment, otherwise known as assistive technology (AT)...
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Planning with an injured person
Lifetime Care and Workers Care use a person-centred, strengths-based planning approach called My Plan – designed to assist someone with planning for the things that are important to them...
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Invoicing and payment for services
We make payments directly to service providers for approved treatment, rehabilitation and care services...
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Employer Lookup tool
Employer Lookup gives you instant confirmation of a workers insurance policy...
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Workers insurance claims
We work with injured workers and their employers to ensure that every injured worker receives the right treatment and support at the right time...
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Claims performance adjustment (CPA) rates
CPA rates are used to adjust an experience-rated employer’s premium, based on their claims performance compared to overall claims performance of the Workers Compensation Insurance Scheme...
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Premium calculation for experience-rated employers
You're considered an experience-rated employer if your average performance premium is over $30,000. This means your premium will be impacted by your claims performance...
