1. Independent Review of icare's Improvement Program released

    News

    The First Quarterly Update on icare’s progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia, has been released...

  2. Update on icare's hearing device schedule

    Information

    Insurance and Care NSW (icare) has announced that its schedule of hearing devices for injured workers under the workers compensation scheme will remain in place for the foreseeable future after icare’...

  3. Council promotes October Safety Month with icare NSW and Paralympian Nigel Smith

    News

    George River Council partnered with Insurance and Care NSW (icare) for an October Safe Work Month event with speaker Paralympian Nigel Smith at Council’s Mortdale Depot recently...

  4. icare welcomes release of the McDougall Review

    News

    icare has welcomed the release of the independent review by the Hon Robert McDougall QC...

  5. icare continues industry engagement on claims model through a Market Study

    Information

    icare is continuing its engagement with industry and the community on the way workers compensation claims are managed in future through a market study for potential service providers open today...

  6. The importance of early intervention and treatment for psychological injuries

    Information

    Psychological injury claims tend to be more costly and usually involve longer periods of absence than physical injury claims...

  7. WIC System and Premium Rates

    Information

    These documents explain how your Workers Compensation Industry Classification (WIC) is determined, and outline the relevant WIC rate for each industry...

  8. Customer Advocate

    Information

    Your Customer Advocate is here to be your voice within icare, helping deliver fair customer outcomes for you, our customer...

  9. When your worker feels unsafe or at risk

    Information

    There may be times in your worker's recovery journey where they feel unsafe or at a risk of hurting themselves or others...

  10. icare's claims management service model

    Information

    Details about the icare claims management service model introduced in January 2018...