PIAWE fact sheet: Aligning to pay cycle
This fact sheet provides guidance as to when a worker's relevant earning period should be adjusted to align with a worker's usual pay cycle...
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PIAWE fact sheet: Concurrent employment
The purpose of this fact sheet is to provide guidance on how to calculate the pre-injury average weekly earnings (PIAWE) for a worker who was employed by more than one employer at the time of injury...
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PIAWE fact sheet: Relevant earning period
The purpose of this fact sheet is to introduce what is included in gross earnings and the relevant earning period, and how it relates to the calculation of a worker's pre-injury average weekly...
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PIAWE fact sheet: PIAWE overview
The purpose of this fact sheet is to provide a brief overview of pre-injury average weekly earnings (PIAWE) and explain the different ways to calculate PIAWE...
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Calculating PIAWE form and fact sheet
Use this form if the injury happened on or after 21 October 2019. The completed form must be received by the insurer within 3 calendar days of request. This form does not apply to exempt workers...
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PIAWE fact sheet: Change in circumstances
This fact sheet provides guidance as to when a worker's relevant earning period should be adjusted to take into account a change in earning circumstances in the 52 weeks before injury...
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Claims Management Service Model - Infographic
icare's customer-centric claims service model illustrates the triaging logic and services, as we as the role of technology in the claims lifecycle...
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Report a fatality or make a fatality claim
Download this notification form to notify us of a fatality and send it to Locked Bag 2099|North Ryde BC|NSW 1670...
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Direct debit service agreement
This document outlines the terms and conditions of our Direct Debit payment option...
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Policy Terms and Conditions
This document details icare's and the employer's obligations for workers compensation insurance policies...
