1. Family and friends as support worker policy - Lifetime Care

    Policies PDF [0.2 MB]

    This policy provides participants with guidance on the exceptional circumstances under which Lifetime Care may consider a request to engage family or friends as paid support workers...

  2. Health Literacy Framework

    Guidelines PDF [0.3 MB]

    The icare Health Literacy Framework has been developed for application in the lifetime schemes of icare: Lifetime Care, Workers Care, Dust Diseases Care and CTP Care...

  3. Transferring to CTP Care

    Information PDF [0.1 MB]

    Information about what's involved in transferring to CTP Care...

  4. CTP Care is here to support you

    Information PDF [0.1 MB]

    General information about what you can expect as a CTP Care client...

  5. Choosing a service provider – CTP Care

    Information PDF [0.1 MB]

    Information for CTP Care clients on how to find a service provider, questions to ask them, and what to do if you're not happy with a service provider...

  6. Privacy principles – CTP Care

    Information PDF [0.1 MB]

    Information for clients in CTP Care on how we collect, store, use and disclose your personal health information...

  7. CTP Care internal review process

    Information PDF [0.1 MB]

    Information about resolving treatment and care disputes for clients in CTP Care...

  8. Feedback and complaints – CTP Care

    Information PDF [0.1 MB]

    We’re here to help and we value what you have to say about the quality of our CTP Care service...

  9. Shine Arts Prize 2022 Information for participating artists

    Information PDF [0.9 MB]

    Information for participating artists from Lifetime Care and Workers Care...

  10. Shine Arts Prize Guidelines

    Guidelines PDF [0.1 MB]

    Entrants to icare's Shine Arts Prize competition can refer to this information for Guidelines on submitting entries...