1. Stone & Wood puts safety first

    News

    A safety culture that puts people first has reduced injuries and won Byron Bay craft brewery Stone & Wood the December icare Aware Award...

  2. The 'human' side of claims triage

    Blogs

    Find out how our new claims system supports our staff to provide tailored support to different levels of injuries sustained at work...

  3. What happens to the money I pay in premiums?

    Blogs

    Premiums collected by icare go towards paying claims and statutory levies. A portion is also invested and used for claims due in the future...

  4. A new icare workers insurance claims process from January 2018

    Articles

    Changes to how injured workers and employers make claims...

  5. icare launch means better care for workers

    News

    Insurance & Care NSW (icare), the state’s customer-focused workers compensation insurance and care service provider, has been officially launched by the Minister for Finance, Services and Property...

  6. icare launches new multi channel service for workers insurance

    News

    New business owners in NSW will benefit from a simplified multi-channel platform, for the first time enabling new businesses to get a quote and buy a workers insurance policy with icare directly...

  7. icare opens doors to employers from 30 April to renew policies

    News

    icare today announced that from 30 April, all NSW businesses will benefit from a direct relationship with icare, and be able to get a quote and renew their workers’ insurance policy with icare...

  8. Understanding the online claims process

    Information

    Employers guide to the new claims process...

  9. Claims management service model

    Information

    We deliver a tailored experience by looking at the personal and physical needs of each claim, then select the right channel to help you manage and support you through the claim...

  10. Claims management decision framework

    Information

    The claims management decisions framework outlines decision responsibilities and accountabilities for appointed claims service providers and icare as the nominal insurer...