1. The NSW workers compensation system

    Information

    Learn more about how workers compensation works in NSW...

  2. Case conferences

    Information

    Case conferences are designed to bring a worker’s support team together to agree on the best pathway forward...

  3. Who is covered under the workers compensation system

    Information

    Who is covered under the workers compensation system...

  4. Complaints and feedback

    Information

    Find out how to make a complaint and leave your feedback regarding the experience you’ve had with icare workers insurance...

  5. Contact the scheme agent

    Information

    If you need to get in touch with the insurer to respond to these requests, to seek help or support, or to make a complaint, visit the insurance agent’s website...

  6. Branding and contact points changes

    Information

    We work with injured workers and their employers to ensure that every injured worker receives the right treatment and support at the right time...

  7. February 2018

    Reports PDF [0.6 MB]

    Download the claims lodgement website statistics for February 2018...

  8. HIH/FAI Rescue Package

    Information

    After the collapse of HIH Insurance in 2001, the NSW Government established a rescue package for affected homeowners...

  9. Making a claim

    Information

    Incomplete or defective work to your home by a building contractor can be stressful. Under the hbcf insurance, you may be able to get compensation...

  10. Quoting for claims work

    Information

    The HBCF Claims Quoting System (CQS) allows you to register interest in completing work on any of our current claims...