Access to information
A wide variety of information is available for the public to access. Details of how to access that information is listed on this page...
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Eligibility reviews
Your eligibility for HBC insurance is subject to regular reviews...
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icare customer experience
We use a range of metrics, including Customer Satisfaction (CSAT), to understand how we can improve our customer experience...
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Changing your eligibility
Find out how you can change your hbcf eligibility profile to undertake additional or different types of residential building work in NSW...
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Open job limits
Your open job limit sets out the maximum permitted number and total contract price of projects you can undertake at any one time...
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Information on COVID-19 for icare customers
icare is committed to ensuring our services continue to support our customers throughout and beyond the COVID-19 pandemic...
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Keeping your workplace safe and healthy is good for your business.
Safe and Healthy Workplaces Resources Hub...
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Home Building Compensation Fund
hbcf is the only provider of insurance under the Home Building Compensation Fund for residential building projects in NSW...
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HBCF Builder Eligibility Document Checklist
Homeowners and builders can use our document checklist to see what they will need to apply for eligibility...
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Forms and resources for builders and homeowners
Browse our forms and resources and download PDF documents specific to you...
