1. NSW Fair Trading and SIRA

    Information

    The role of SIRA and NSW Fair Trading in regulating the home building industry and hbcf...

  2. Lodge a complaint or dispute

    Information

    If you’re dissatisfied with the service you've received, you can make a complaint...

  3. Quoting for claims work

    Information

    The HBCF Claims Quoting System (CQS) allows you to register interest in completing work on any of our current claims...

  4. HIH/FAI Rescue Package

    Information

    After the collapse of HIH Insurance in 2001, the NSW Government established a rescue package for affected homeowners...

  5. Builders’ portal brings HBCF into the 21st century

    Blogs

    This is the final part of a three-part series on how icare has responded to challenges in the home warranty insurance industry...

  6. Our commitment to you

    Information

    Changing the way people think about insurance and care services for the businesses, people and communities we protect...

  7. Forms and resources for builders and homeowners

    Tools

    Browse our forms and resources and download PDF documents specific to you...

  8. Apply for eligibility with us

    Information

    How to apply for eligibility to obtain HBCF cover for residential building work in NSW...

  9. Securities held by HBCF

    Information

    Find out when it’s necessary to have a form of security when providing eligibility to building contractors, to protect hbcf and homeowners from potential exposure to claims and financial losses...

  10. Our story

    Information

    We're changing the way people think about insurance & care. We deliver best in class insurance and care services to the business, people and communities of NSW...