1. Home Warranty Insurance Policy for Residential Work (1 February 2012 to 15 June 2015)

    Policies PDF [0.1 MB]

  2. Home Warranty Insurance Policy for Residential Work (1 July 2010 to 30 January 2012)

    Policies PDF [0.1 MB]

  3. Claims Handling Guidelines

    Guidelines PDF [50 KB]

  4. Market Practice Guidelines

    Guidelines PDF [55 KB]

    Market Practice Guidelines made under the section 91A of the Home Building Act 1989...

  5. icare financials 2018-19

    Reports PDF [13.4 MB]

    This volume provides full financial statements for the period of 1 July 2018 to 30 June 2019...

  6. icare Customer Advocate to review Home Building Compensation Fund

    News PDF [85 KB]

    icare's Customer Advocate has launched a review of the Home Building Compensation Fund (HBCF), which provides NSW home owners with support if their builder is unable to complete building work or fix...

  7. Our story

    Information

    We're changing the way people think about insurance & care. We deliver best in class insurance and care services to the business, people and communities of NSW...

  8. icare annual report 2018-19

    Reports PDF [15.5 MB]

    This volume report on the operations and performance of icare and its related entities for period 1 July 2018 to 30 June 2019...

  9. icare coronavirus information for Home Building Compensation Fund (HBCF)

    Information

    icare responds with frequently asked questions about the impact of coronavirus on the Home Builders Compensation Fund (HBCF)...

  10. Builders’ portal brings HBCF into the 21st century

    Blogs

    This is the final part of a three-part series on how icare has responded to challenges in the home warranty insurance industry...