Partnering with you to help prevent injuries

Good safety makes good business sense. We'll help you understand your risk, and set a strategy to reduce workplace injuries. 

Safety and the importance of culture 

A safer workplace starts with a good culture. Values and attitudes in the workplace can impact on health and safety behaviours, which in turn can impact on injury and illness in the workplace. While its not the only aspect of the work environment that needs attention, it is a critical layer of defence for preventing workplace injuries.

Culture survey

A culture survey is widely accepted as the best analytical approach to understanding workplace culture. The survey, developed by icare and validated by Griffith University, asks a series of questions that measure culture across five areas of your business:

  • leadership
  • communication
  • interpersonal relationships
  • guidelines, procedures and resources 
  • reporting.

Your Injury Prevention Specialist will work with your business to facilitate the survey. You will be provided with a personalised culture dashboard with the results, which we will help you understand and use to form the basis of a culture change program.

icare Culture Survey (PDF, 0.1 MB)

Why Protect Together?

  • Access to diagnostic tools - to help you understand what work can be done to improve injury prevention at your workplace.
  • Access to subject matter experts - to work with you to design an improvement plan for injury prevention.
  • An action plan - we'll work with you to create an injury action plan using the insights from the diagnostic process.
  • Ongoing mentoring - we'll partner with you over the next 12 to 24 months to help you achieve your goals.

Want to know more?

Contact your Injury Prevention Specialist directly or send us an email to

Creating Mentally Healthy Workplaces

Mental Health First Aid course (MHFA)

Building and maintaining a mentally healthy workplace is an important part of keeping your people safe, and it can be difficult to know where to start.

icare runs the accredited Standard Mental Health First Aid course for NSW employers interested in learning more about having good mental health conversations in the workplace. The MHFA course teaches you how to provide immediate assistance to someone who may be developing a mental health problem, experiencing a worsening of an existing mental health problem or experiencing a mental health crisis. The first aid is given until appropriate professional help is received or the crisis resolves.

Program topics:

  • Mental health problems in Australia
  • Mental Health First Aid Action Plan
  • Mental health illnesses including depression, anxiety problems and psychosis and substance use problems
  • Mental health crises including suicidal thoughts, panic attack, traumatic event, severe psychotic state and aggressive behaviour
  • How to guide a person to support.

This two-day accredited training course will guide you through the signs and symptoms associated with common mental health illnesses, how to guide a person towards appropriate support, and will provide you with the skills to feel more confident to have mental health conversations in the workplace.

Learn more about MHFA

MHFA program at icare

icare offers the MHFA program at no cost to our customers to encourage them to foster positive mental health conversations in the workplace. Any icare customer is welcome to register up to two participants. We aim to ensure a cross-section of businesses and industries are present at each session to inspire learning and sharing across our customers’ experiences. 

Who can attend?

We recommend the course is attended by people in the organisation with the following roles or responsibilities:

  • People management and leadership
  • Injury prevention and management
  • Safety representatives.

How do I use the course?

icare runs the MHFA course on a quarterly basis at our Sydney office as well as regional areas throughout the year. It is run over a two-day period and requires attendees to be available for the whole period to be eligible to become an accredited MHFAider.


Here's what some of our recent participants thought of the course...

“This course was beneficial to my role as an HR practitioner. It has given me great insight into mental health and what I can do to assist our employees. A great learning experience. Thank you.”

“This course had an immediate and deep impact on my understanding and my capacity to address mental health problems in the workplace and at home.”

“It was really well organised, the content was structured well and we had enough time for discussion and to practise what we’d learnt.”

Express your interest