Training and workshops

icare offers online learning and face to face workshops for service providers working with people with severe injuries. 

All eLearning and workshop registrations are managed through our learning management system (LMS), Lifetime Learning. If you’re working with someone who receives treatment, rehabilitation or care through icare Lifetime Care or the icare Workers Care Program, training is available to help you understand more about severe injury and how we work with participants and workers.

Currently our learning opportunities are more relevant to service providers working with Lifetime Care. We are currently developing content relevant for the Workers Care Program. Please see descriptions below for more detail to determine if the workshop or online learning is relevant to your needs.

Online learning

We have a range of online learning, including courses to provide an introduction to:

  • Lifetime Care
  • Attendant Care
  • Case Management
  • My Plan.

These modules provide orientation to Lifetime Care and the Workers Care Program, including services provided and our processes. These modules can be completed as standalone learning, or as pre-learning if you are attending one of our face-to-face workshops.

Additional modules will be added to Lifetime Learning as they are developed.

Contact us

Email: training.lifetimecare@icare.nsw.gov.au

Face-to-face learning

Lifetime Learning also allows you to register for face to face workshops. All training courses and available dates can be found in the calendar in Lifetime Learning.

We’ll review workshop requests in Lifetime Learning and confirm your place if appropriate. If a workshop is full or not scheduled yet, you can register your interest by going on the waiting list.

If you've registered for a workshop and you can no longer attend, you can cancel your registration in Lifetime Learning.

2020 training calendar

Date Workshop Locations

Course commencement

14 January 2020

Live Webinar

Thursday 13 February 2020

CANS Online Workshop

This is an alternative to the face-to-face workshop.

Distance education

This is a 5-part series. Please log in and register ASAP to complete parts 1 to 4 before the webinar.

Tuesday 31 March 2020 Introduction to Lifetime Care and the Workers Care Program

The Portside Centre

207 Kent Street, Sydney

Wednesday 27 May 2020 P-CANS2

The Portside Centre

207 Kent Street, Sydney

Thursday 28 May 2020  WeeFIM

The Portside Centre

207 Kent Street, Sydney

Thursday 30 July 2020 CANS

The Portside Centre

207 Kent Street, Sydney

Friday 31 July 2020 FIM

The Portside Centre

207 Kent Street, Sydney

Tuesday 20 October 2020 Introduction to  Lifetime Care and the Workers Care Program

icare office

56 Station Street East, Paramatta

Course commencement

15 October 2020

Live Webinar

Tuesday 12 November 2020

CANS Online Workshop

This is an alternative to the face-to-face workshop.

Distance education

This is a 5-part series. Please complete parts 1 to 4 before the webinar.

Friday 6 November 2020 FIM  Mantra Paramatta, Corner Parkes Street and Valentine Avenue, Paramatta

 

Additional workshops may be available. Please log in to Lifetime Learning to see the most up-to-date training options available.

How to register 

Please register your interest in Lifetime Learning and we’ll notify you once the dates for these sessions have been confirmed to secure your place.

 

    Further information on our courses

  • Introduction to Lifetime Care

    Who should attend: New service providers and case managers working with Lifetime Care participants and/or Workers Care Program participants

    Delivery format: Face-to-face, One-day workshop

    What we cover:

    • how the Lifetime Care and Workers Care Program works
    • eligibility criteria and application process for participation in Lifetime Care and the Workers Care Program
    • what we can and can’t pay for
    • key roles of everyone, including icare staff, case managers and other service providers
    • how to request services for participants
    • how decisions are made about requests for services
    • how to review a participant’s care needs
    • requesting attendant care
    • working with an attendant care provider.
  • Case Management in Lifetime Care

    Who should attend: Approved case managers who are new to Lifetime Care and Workers Care Program.

    Delivery format: Face-to-face, One-day workshop

    What we cover:

    • your role as a case manager when working with Lifetime Care or the Workers Care Program
    • planning with participants
    • requesting supports on behalf of participants
    • promoting independence for participants and their families.
  • Care and Needs Scale (CANS)

    Who should attend: Service providers who are completing a care needs reviews or plans with Lifetime Care or Workers Care participants.

    Delivery format:

    • Face-to-face, 2.5-hour workshop OR;
    • 5-part online workshop comprising: 2 videos (approximately 10 minutes each), and online e-learning module (approximately 30 minutes) and a 1-hour live webinar.

    The CANS is designed to measure the level of support needs of older adolescents and adults (16 years and older) with traumatic brain injury. The CANS is required to be used for all adult participants with a brain injury when undertaking every care needs review or plan.

    What we cover:

    • background of the CANS
    • how to administer, score and interpret the CANS.

    We run CANS workshops in conjunction with the John Walsh Centre for Rehabilitation Research.

  • Paediatric Care and Needs Scale (PCANS-2)

    Who should attend: Service providers who are completing care needs reviews or plans with Lifetime Care participants aged 5 to 15 years old.

    Delivery format: Face to face, 4.5-hour workshop

    The PCANS-2 is designed to measure the types, extent and intensity of support needs of young people aged between 5 and 15 years who have an acquired brain injury. The PCANS-2 is required for all participants aged 5 to 15 years on an annual basis.

    What we cover:

    • background of the PCANS-2
    • how to administer, score and interpret the PCANS-2.

    We run PCANS-2 workshops in conjunction with the John Walsh Centre for Rehabilitation Research.

  • FIMâ„¢ and WEEFIM® training

    Who should attend: Service providers who want to complete FIM™ or WeeFIM® assessments with icare Lifetime Care participants. FIM™ and WeeFIM® assessors must have current credentials with the Australasian Rehabilitation Outcomes Centre (AROC).

    Delivery format: FIM™ and WeeFIM® - Face-to-face, One-day workshop

    The FIM™ and WeeFIM® instruments provide a basic indicator of severity of disability. It forms part of the eligibility criteria for participation in the Lifetime Care and Support Scheme and acceptance into the Workers Care Program. 

    What we cover:

    • background of FIM™ and WeeFIM®
    • how to administer and score FIM™ and WeeFIM®.

    We run FIM and WeeFIM training in conjunction with AROC.

    Providers who haven’t previously attended training and been credentialed should attend the full workshop. We pay for the workshop and manual, but the fee to sit the final exam is not paid by us.

    Providers who have previously been credentialed may be eligible to sit an online refresher (which includes the exam).

    See the AROC website online services section for more information.