How to invoice Workers Insurance
We pay service providers directly for approved medical, hospital and rehabilitation services provided to Workers Insurance customers.
Digital invoicing
You can now digitally submit your Workers Insurance invoices using Tyro Health. It makes icare invoicing simpler and quicker for you, so you can focus on what you do best – helping people.
Invoicing by email, phone or post
Key contacts
Postal address:
icare Workers Insurance
GPO Box 4052
Sydney NSW 2001
Phone: 13 77 22
Email
EML: emlclaims@workerscomp.nsw.gov.au
QBE: qbeclaims@workerscomp.nsw.gov.au
GIO: gioclaims@workerscomp.nsw.gov.au
Allianz: alzclaims@workerscomp.nsw.gov.au
Contact a Claims Service Provider
What to include on your invoice
You should only submit invoices after services have been provided. Each invoice must include:
- worker's first and last name, and claim number
- payee details
- ABN
- name of the medical practitioner or service provider who provided the service
- SIRA workers compensation approval number or medical practitioner's Health Insurance Commission provider number (where applicable)
- date of service
- SIRA workers compensation payment classification code or AMA item number and service duration (if applicable)
- date of invoice (must be on the day of or after last date of service listed on the invoice).
Payments
Invoicing us correctly means you'll receive your payments sooner.
If your invoice contains all the required information it will be paid within 10 days, or as per payment terms on the invoice (whichever is later). If information is missing, we'll send it back to you.
We'll pay you by electronic transfer.
