icare to launch open market tender for rehabilitation, medico-legal and investigation services
Insurance and Care NSW (icare) is launching an open market tender for workplace rehabilitation, medico-legal and investigation services for the NSW Nominal Insurer Workers Compensation Scheme.
The tender also includes services for the Bush Fire Fighters Compensation Fund, the Emergency and Rescue Workers Compensation Fund and the Uninsured Liability Scheme.
Through this tender process icare aims to further improve outcomes in workers compensation for injured workers and NSW businesses, by making the most of a competitive marketplace and ensuring consistent and high-quality services through the successful tenderers.
Providers intending to bid for the tender should first register on the NSW Government eTendering website. Providers will then be able to submit their proposals on the eTendering website once the tender documentation becomes available in August 2022.
In May 2021, icare announced that the contracts for workplace rehabilitation, medico-legal and investigation providers would be extended to 31 December 2022.
Following this announcement, icare undertook consultations with stakeholders to understand their experience of workplace rehabilitation, medico-legal and non-medical investigations services in the workers compensation scheme and listened to their concerns.
Stakeholders that were consulted included claims service providers, third-party service providers, employers and brokers.
A key objective of this tender process is to ensure the successful service providers bring greater consistency in service experience and produce high-quality services to deliver better outcomes for people and communities in NSW.
The new panel for workplace rehabilitation, medico-legal, and investigation providers will begin operating from 1 January 2023.
- What services does this open market tender cover?
- Why has icare announced this open market tender?
- When will this tender be launched?
- When will the tender process for these service providers begin?
- When will agreements with successful tenderers start?
- What benefits is this new panel expected to bring?
- Will icare consider expanding or decreasing the number of service providers?
- If there are changes to these service providers, will there be any disruption to services on claims?
- What does this mean for employers?
- What does this mean for injured people with claims with these service providers already underway?
- Has icare consulted with any parties prior to the tender announcement?
- What procurement process is being used for the open tender?