Services and support for severe workplace injuries

The Workers Care Program provides a range of services and support to people who have been severely injured at work in NSW.

As a worker in the Workers Care Program, your treatment and care will be managed by Workers Care, in accordance with NSW workers’ compensation legislation. Your employer’s workers compensation insurance agent will continue to manage your weekly payments and all other types of compensation.

Workers Care will manage and pay for treatment and care to meet needs related to your workplace injury. Services may include:

  • medical treatment (such as hospital stays and doctor’s appointments)
  • rehabilitation (such as physiotherapy, occupational therapy and speech therapy)
  • aids and equipment (such as wheelchairs)
  • home and vehicle modifications (such as ramps and bathroom rails)
  • attendant care services (including personal care, domestic assistance and registered nursing)
  • workplace rehabilitation (including return to work programs and modifications)

The services must be for “reasonably necessary” treatment and care to meet needs related to your workplace injury.

Workers Care uses the same model of service delivery as the Lifetime Care and Support Scheme for people severely injured in a motor accident in NSW.

The following pages have information about services and support for people severely injured in a motor accident or at work.

Medical treatment and rehabilitation

We can pay for your medical treatment and rehabilitation services, such as treatment in a public or private hospital, ambulance services, doctor’s appointments, physiotherapy and rehabilitation.
Learn more

Psychological wellbeing

Following a severe injury, your psychological wellbeing is just as important as your physical health. We can pay for services such as counselling with clinical psychologists and other supports to help manage your wellbeing.
Learn more

Spinal cord injury services

We can pay for specialist spinal cord injury support services.
Learn more

Brain injury services

We can pay for specialist brain injury support services.
Learn more

Resources and support groups

Find out about organisations that provide services and support to people living with severe injury.
Learn more

Equipment, home and vehicle modifications

We can pay for equipment and modifications to your home and vehicle to assist you with difficulties you are having because of your injury.
Learn more

Case managers

You’ll have the opportunity to work with a case manager, who will coordinate your treatment and rehabilitation needs.
Learn more

Attendant care

We can pay for attendant care to assist you with day-to-day activities with difficulties you are having because of your injury
Learn more

Planning for the future

We can help you to plan for the things you want to do, and the assistance and support you need.
Learn more

Returning to work

We can pay for supports that will help you get back to work and other meaningful activities.
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Support for families and carers

We're committed to supporting families and carers of people who have sustained severe injuries at work.
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Grief support

Find support specific for people who have suffered a severe injury in the workplace.
Learn more