Janine Kissick

About Janine

"I have provided case management services for people of all ages since the late 1990s. My work with participants and their families has involved building trusting relationships, and facilitating engagement and self-efficacy, through a strength-based, person-centred approach. Developing and maintaining productive relationships with all stakeholders is a key aspect of my approach to case management. This includes:

• effective communication with participants and families, and provision of telehealth where appropriate
• collaborative partnerships with a range of service providers and Lifetime Care Schemes representatives
• facilitation of participant’s access to services and community
• effective implementation and monitoring of plans
• the completion of written documentation in a timely manner.

I am an experienced professional and adhere to professional boundaries as case manager. I am a registered occupational therapist (qualified in 1989), which requires a minimum of twenty hours of continuing professional development per year. I participate in continuous improvement and attend training run by Lifetime Schemes on a regular basis.

My practice demonstrates adherence to privacy principles as defined by the Privacy and Personal Information Protection Act and Health Records and Information Privacy Act. I work with a small number of participants at a time and only accept referrals for participants for whom I can deliver a high quality service."

About Keystone Professionals

Keystone Professionals are a team of allied health professionals, who work collaboratively with participants and any parties that need to be involved, pending informed consent and approval, to facilitate and achieve personalised goals. We can undertake discrete services to assist with a return to work or study goal e.g. work options plans/vocational assessments/workplace assessments and job seeking or assisting people return to work/prescribing equipment, environmental modifications and strategies to assist during this process. 

Keystone Professionals also provide comprehensive assessment and a full suite of case management activities, at any timeframe – immediately post injury or post – acute rehabilitation (home assessments – domestic and ADL; FIM assessments; functional assessments; equipment prescription and environmental modifications; service provider liaison; career counselling and work option plans; and return to work, study or leisure activities).