Community Connections Australia


426 Church Street, Parramatta NSW 2150

Community Connections Australia (CCA) supports people to live as independently as possible.  Our focus has been on what is required to enable people living with a wide range of disabilities with independence and autonomy.  Services range from drop in or ad hoc supports as needed, through to twenty four hour care.

We believe that that people who live with all types and degrees of disabilities have the same rights as every other citizen in our society and we operate on the premise that if people are visible and active members of their community, differences cease to matter.  Our service delivery model is collaborative – we work with each person to shape their lifestyle, wishes and options into their service plan so that they can “build their own service” what, when, where, and with the staff they want.   

We believe that ubiquitous technology will deliver greater opportunities and options to people to be an active member of their community and if people are to become less dependent on paid staff, modern technology can and does provide easily accessible safety and security options to support different methods of inclusion into community and individualised lifestyles. So, wherever possible, we work with people to look for technological solutions rather than paid staff so as to facilitate and enable greater independence and autonomy. We also work closely with other agencies so as to meet people’s individual needs, including hospital and community nursing staff and allied health professionals.  We liaise closely with other services involved in provision of care to ensure that recommendations/outcomes are enacted and have feedback and reporting mechanisms in place.   

We have supported many people to lead the life of their choosing (in or out of home) despite their complex care needs.  We train staff according to individual needs and preferences of each person and monitor all aspects of service delivery.  Where needed, services have provided housekeeping, meal prep, assistance to and for medical appointments etc.  Personal care requirements – basic or complex, a range of communication and mobility aids to support day to day lives and community based support to get out into the community. We have an extensive training program for direct support staff in provision of personal care, domestic assistance, community support and working with people who require behavioural intervention/support programs.   

CCA is a not for profit organisation and hold current Third Party Verification against the Disability Service Standards as well as certification against the Attendant Care Industry Standards.  We are a registered NDIS provider, an approved provider for Australian Unity and ICare and for the Continuity of Supports Program for people requiring in-home care who are over the age of 65.  We are also a registered Tier 3 Housing Provider.

Service Coverage

All Sydney Inner, Outer and Surrounds Local Government Areas.