icare Aware Awards

Recognising excellence in injury prevention

What makes you proud?

Health and safety should be front of mind as employers and workers of NSW go about their day. 

The icare Aware Awards recognises NSW businesses that strive to keep their people safe through their efforts. It's also an opportunity for businesses to showcase their initiatives and share best practice with industry.

Nominate your own business, or a business you know, for an icare Aware Award and share your safety success stories with us.

Why nominate?

The icare Aware Award program is an opportunity for businesses to showcase their efforts to embed a culture that supports strong safety behaviours.

It can also lead to further recognition in the industry. All icare Aware Award recipients will receive automatic selection into the icare Care and Service Excellence (CASE) awards.

Through a focus on injury prevention businesses are playing a valuable part in ensuring workers of NSW return home safely every day.

How does the nomination process work?

You can nominate any employer with an icare Workers Insurance policy. This could be your own organisation or one that you've worked with on a health and safety initiative. 

A selection committee is in place to review nominations. The committee reviews each nomination against agreed selection criteria. The nomination should be related to injury prevention and have demonstrable outcomes.

After a nomination is received a member of the icare Injury Prevention team will contact the nominee to gather more details about their initiative. Once this process is complete, the nomination will go to the next selection committee. All nominees will receive feedback.

If you're selected as an icare Aware Award recipient, icare will meet with you to discuss the best way to showcase your initiative. This may be with a video or an article.

Submit a nomination

To nominate a business, simply download and complete the form (below) and email it to prevent@icare.nsw.gov.au.

Previous winners

 Date Winner  About
June 2018 Komatsu Read the blog: Safety delivers efficiency - Komatsu's story
March 2018 Life without Barriers Read the blog: No barriers to safety
December 2017 Jemena Read the blog: Safety for and by our people

Video: No barriers to safety

Video Transcript

No barriers to safety 




Text, Life Without Barriers, Live Safe. Jennifer Cameron, Manager Injury Prevention icare presenting award. Accepting award surrounded by a group of smiling people. 


JENNIFER CAMERON: Congratulations, Claire and the Life Without Barriers team on being the March 2018 icare aware winner. 

CLAIRE ROBBS: Fantastic. Thank you very much. 



Wheelchair rolling through corridor of Life without Barriers. Chief Executive Claire Robbs. 


Well, as a CEO, I take my role really seriously. We support people in really difficult circumstances across this country every day of the week. And we ask people to go into those circumstances, and I want everyone to go home safe. 

So what's been really important in the safety journey for Life Without Barriers has been the commitment from senior management, from the board, through all levels of leadership, and then holding ourselves accountable as a whole organisation for making sure that everyone is safe, the people receiving support and the people giving that support. And I think that's an important thing for a chief executive to keep at top of mind all of the time. 


Several clients and care givers doing various activities. Gavin Gawthrop, Injury Management Lead, Health Safety and Environment. 


GAVIN GAWTHROP: It's been an amazing journey. Two years ago we took a look at our historical data and it told a bit of a story to us, and that gave us some opportunities for improvement. And one of the things that we did, first of all, is we assembled around ourselves a professional team of allied health professionals in the injury management space, and also health and safety advisors and leaders. 


The first 12 months achieved a 20% reduction in incidents across L.W.B.. Average days off work after injury reduced by 50%. 


The key drivers of success have been looking at some of the basics. One of the fundamental basics was early reporting. We wanted to actually drive that early reporting down, and we've set a goal of doing early reporting within 24 hours. Live Safe is really our philosophy for safety. We actually encourage our people leaders and our people to stop and assess risks before they carry out tasks. 


The first 12 months achieved a 63% improvement in early reporting of incidents. 


When we refer to injuries, that's injuries to people that care for our clients. And that can involve physical injuries in the workplace. It may involve injuries as a result of manual handling or client transfers. But we also are very mindful of their psychological health and well-being. 



Carers' injuries can range from physical to psychological. Scott Orpin, Executive Director, People, Safety, and Culture

 (SPEECH) SCOTT ORPIN: So the future of Live Safe is probably three things in mind. It's really continuing the leadership challenge and getting more leaders engaged in the Live Safe journey and getting them to take their role up so that they create a workplace, which is safe for the clients and safe for employees. It's secondly building up the capabilities, so better training, better tools, better techniques. And thirdly, it's about people partnering together, so health and safety, and the organisation more generally, working together to provide a workplace and a culture that safety is just part of how we do things. 


A woman drawing with a marker, care giver next to her. Another reading, two people sitting near an aquarium.

Taylah Bigg, Injured Worker 

(SPEECH) TAYLAH BIGG: I was out at a client's house, just doing his personal care. But he's very grabby, and he grabbed my arm and pulled me down. It wasn't too bad at the time, but the next day I woke up and couldn't really move. I rang my case manager first thing in the morning and she straight away said that she would call the doctor for me. So she's called and made an appointment for that day and came with me. I've benefited from the Live Safe program by having a lot of support through my recovery. I've been able to feel secure with my work. All my case managers have been really good with me. I've hurt myself at a previous place and didn't have this kind of support, so it was really good to know that I was still going to be able to come into work. Even though I can't do full duties, they would find something for me to do. I know that if there was a colleague of mine that had also hurt themselves, I'd know they'd be looked after as well. 


Positive cultural change. Seating area with several people watching TV. Table with others using coloured pencils and stickers. Leanne Millard, Operations Manager, N.S.W. Hunter Disability 

(SPEECH) LEANNE MILLARD: We've always been committed to safety. What's changed is that moment where you go, well, we can now be proactive and we can now look at enhancing everyone's lives even better. So it's good to look proactively at things. And you go, when it's too heavy to push that wheelchair, what's the alternatives for that? Our injury management is amazing. Previously I'd hold on that really tight because I didn't quite have the faith that everyone's going to look after their injured worker. Now it's just a seamless system. We've got referral to an injury net program. We've got good suitable duties and the safety team supporting us all the way through that. 

[MUSIC PLAYING] (DESCRIPTION) A focus on early intervention and suitable duties. 

icare workers insurance. https://www.icare.nsw.gov.au

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