Many people across NSW have been devastated by the bushfires, floods and COVID-19 pandemic. icare is available to help customers and support our scheme participants during difficult times.

Contact us

If you need our help, please contact us on 13 99 22 or email disasterassistance@icare.nsw.gov.au

Elise walking

Mental health support

GP consulting with a patient.

Service providers 

We understand that some service providers may not be able to provide treatment and care to our Workers Insurance and Care customers.

Service providers potentially impacted include GPs and treating doctors, physiotherapists, psychologists, exercise physiologists, and more. We know that obtaining medical certificates and ongoing treatment in these communities will be a concern for some time as impacted service providers coordinate resources and manage their return to business as usual.

icare staff interacting with icare customers at Mobile Engagement Team event

Business owners and employers

If you are a business owner or employer, rest assured, you are covered.

Please reach out to us on 13 44 22 to discuss how we can support you and your policy needs.

Notify us of an injury or make a claim
Farm workers packing vegetables in crates in a shed

How to build social connections 

Communities battling to recover from the bushfires and floods now have the added load of responding to the COVID-19 pandemic. 

Maintaining social connections are even more crucial, including for businesses and their employees that are now operating from their homes. Social connections can help address psychological and social needs and prevent ongoing mental heath issues arising.

Social Connections Toolkit
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