Complaints

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Service Update – NSW bushfires

If you are currently unable to access treatment or services in your local area as a result of the bushfires currently burning across NSW, please call us on 13 99 22 or email disasterassistance@icare.nsw.gov.au. We have teams standing by to help you arrange alternative support.


Our complaints commitment

At icare, we value your feedback. If you're unhappy about an experience you’ve had with us, we want to hear about it.
Your feedback provides us with an opportunity to improve the experience we provide to you and others, now and in the future.
If you’re unhappy and want to provide feedback, please submit the form below.

We're committed to improving your experience.

Find out more about our commitment to you

Lodge a Complaint

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