Website and accessibility

View website and accessibility data from the icare website.

icare uses website accessibility features in accordance with the Web Content Accessibility Guidelines (WCAG). This allows all of our users, including people with disabilities, to have equal access to the information on our site.

We also provide a 27 language translation tool for members of our culturally and linguistically diverse (CALD) communities.

October – December 2019

The most viewed sections of the website were:

  • Employers
  • Homepage
  • Contact us
Bar chart showing results for icare's top 10 most viewed sections of the website: In order from most viewed to least: Employers, Homepage, contact us, about us, builders and homeowners, about us,  search results, practitioners and providers, news and stories, government agencies, lifetime care.

Website users per hour

Website usage averaged 25,222 users per hour, between the hours of 8am and 5pm for this period. 

Language translation

Language translations were selected 217 times:

  • 42% Chinese (Simplified)
  • 18% Chinese (Traditional)
  • 11% Korean.
Pie chart showing icare website's most preferred website language translation: Total usage: 217. Chinese (Simplifed) 90, Chinese (Traditional) 39, Korean 23, Others 26


The ReadSpeaker feature was used 953 times to listen to the content of pages.

The top three pages were:

  • Get a Workers Insurance quote with 102
  • Request a Certificate of Currency with 94
  • Notify us of an injury or make a claim with 42.

Accessibility features


The most selected accessibility fonts were:

  • 60% icare Default
  • 20% Open Dyslexic
  • 9% Arial.
Pie chart displaying results for most preferred font for accessibility on the icare website: Total usage 91 for Default, 55 for Open Dyslexic, 18 for Arial, 8 for Times New Roman, 6 for System Default.,

High contrast types

The most selected high contrast types were:

  • 42% Turned off High Contrast (False)
  • 32% Turned on night mode
  • 26% turned on High Contrast (True).
Pie chart displaying most preferred high contrast type for accessibility (icare website): 81 total. 38 for false (turn off), 29 for night mode , 24 for true (turn on) mode