Website and accessibility

View website and accessibility data from the icare website.

icare uses website accessibility features in accordance with the Web Content Accessibility Guidelines (WCAG). This allows all of our users, including people with disabilities, to have equal access to the information on our site.

We also provide a 27-language translation tool for members of our culturally and linguistically diverse (CALD) communities.

July - September 2019 

Most viewed sections of the website

The most viewed sections of the website after the homepage were:

  • Employers
  • Contact us
  • About us
Bar chart showing results for icare's top 10 most viewed sections of the website: In order from most viewed to least: Employers, Homepage, contact us, about us, builders and homeowners, search results, practitioners and providers, news and stories, government agencies, lifetime care.

Website users by hour

Website usage averaged 25,330 users per hour, between the hours of 8am and 5pm for this period. 

Language translation

Foreign language translations were selected 368 times:

  • 58% Chinese (Simplified)
  • 14% Chinese (Traditional)
  • 10% Korean
Pie chart showing icare website's most preferred website language translation: Total usage: 368. Chinese (Simplifed) 214, Chinese (Traditional) 52, Korean 35, Others 26


The ReadSpeaker feature was used 1,000 times to listen to the content of pages. The top three pages were:

  • Get a Workers Insurance quote with 160 
  • Who needs a policy with 93 
  • Notify us of an injury or make a claim with 77 

Accessibility features


The most selected accessibility fonts were:

  • 57% icare Default
  • 16% Open Dyslexic
  • 12% Arial
Pie chart displaying results for most preferred font for accessibility on the icare website: Total usage 81. 46 for Default, 13 for Open Dyslexic, 10 for Arial, 6 for System Default, 6 for Times New Roman.

High contrast types 

The most selected High contrast types were:

  • 48% Turn off High contrast
  • 31% Turn on High contrast
  • 21% Turned on Night mode. 
Pie chart displaying most preferred high contrast type for accessibility (icare website): 81 total. 39 for false (turn off), 25 for True (turn on),  17 for night mode