Website and accessibility

View quarterly website and accessibility data for the icare website.

icare uses website accessibility features in accordance with the Web Content Accessibility Guidelines (WCAG). This allows all of our users, including people with disabilities, to have equal access to the information on our site. View our accessibility statement for more information.

We also provide a 27-language translation tool for members of our culturally and linguistically diverse (CALD) communities.

April–June 2020

Most viewed sections of the website

  • Homepage
  • Employers
  • Contact us.
Bar chart showing results for icare's top 10 most viewed sections of the website: In order from most viewed to least: Homepage, Employers, contact us, builders and homeowners, about us, search results, practitioners and providers, news and stories, lifetime care, government agencies.

Language translation

Language translations were selected 340 times:

  • 52% Chinese (Simplified)
  • 13% Filipino
  • 10% Chinese (Traditional).
Pie chart displaying most preferred website language translation on the icare website: Total usage: 340. Chinese (Simplifed) 177, Filipino 45, Chinese (Traditional) 33, Korean 30, Persian 6, Tamil 6, Japanese 5, Greek 5, Hindi 4, Others 29.

Font

The most selected accessibility fonts were:

  • 36% icare Default
  • 28% Open Dyslexic
  • 19% Arial.
Pie chart displaying most preferred font for accessibility on the icare website: Total usage 47. Default 17, Open Dyslexic 13, System Default 9, Arial 7, Times New Roman 1.

High contrast types

The most selected high contrast types were:

  • 36% Turned off high contrast (false)
  • 34% turned on high contrast (true)
  • 30% Turned on night mode.
Pie chart displaying most preferred high contrast type for accessibility on the icare website: Total usage 47. False (turn off) 17, true (turn on) 16, night mode 14.

ReadSpeaker 

The ReadSpeaker feature was used 1,036 times to listen to the content of pages.

The top three pages were:

  1. Renew your Workers Compensation Insurance Policy with 206
  2. Request a Certificate of Currency: Know Your Policy Covers with 92
  3. Get a Workers Compensation Insurance Quote with 54.
Bar chart showing results for icare's top 10 sections of the website where the ReadSpeaker feature is used: In order from most used to least: Renew your Workers Compensation Insurance Policy, Request a Certificate of Currency: Know Your Policy Covers, Get a Workers Compensation Insurance Quote, Declaring wages to calculate workers compensation insurance, Notify us of an injury or make a claim, hbcf Premium Calculator for Homeowners & Builders, The NSW workers compensation system, The Home Building Compensation Fund (hbcf), Who needs a policy, How and when you can make a hbcf claim.

Website users by hour

Website usage averaged 37,324 users per hour, between the hours of 8am and 5pm for this period. 

Bar chart showing results for number of users of the icare website by hour. 11am has the highest number of users.