Our story: Fairer insurance and care for NSW

We are the state’s social insurer and were established by the NSW Government to improve insurance and care for people in NSW.

Over the last four years we've focused on delivering fairer workers insurance by focusing on people, not process.

We have implemented a fairer system. This includes making it fairer for employers and fairer for injured workers. We have also listened to customer feedback which informs and shapes the way we work.

But we’re not done yet. Our journey continues. We will continue to advocate for those who need it most to deliver a fairer system for NSW.

Delivering positive change

icare has been transforming workers insurance to deliver fairness to employers and their injured workers.