Our Board has delegated the day to day operations of icare to the CEO, with the exception of responsibilities specifically retained by the Board. The CEO has delegated operational, financial and people functions and responsibilities through the Executive Leadership Team via the delegation framework.
CEO and Managing Director
John is a senior insurance executive with a wealth of private and public sector management experience.
General Counsel & Company Secretary
Catherine leads the provision of legal services to icare’s service lines in administrative and commercial law, insurance and personal injury law.
Interim Group Executive Prevention and Underwriting, Accountable Manager for Insurance for NSW
Don is responsible for improving services to all icare customers who require long term support following a motor or workplace accident.
Group Executive Strategy and Enablement
Rob joined icare in November 2015 and leads the organisation's Business Technology; Customer, Digital & Brand; Public Affairs and Strategy & Transformation teams.
Group Executive Personal Injury, Accountable Manager for Workers Insurance
Beth is responsible for improving customer experience and support for the Employers and Workers of NSW.
Interim Group Executive Organisational Performance
Peter has over 25 years’ experience and has held senior finance executive roles in some of Australia’s leading financial organisations including Suncorp Group, St George Bank and Westpac Bank.
Chief of Staff and Interim Chief Human Resources Officer
Sam has been with icare since its formation and has more than 12 years experience in corporate governance and stakeholder management as well as a passion for diversity and inclusion.
Chief - Customer and Community
Sara is a purpose-driven intrapreneurial leader who drives innovation through insights. By designing solutions based on real data, she aims to improve customer experiences and customer outcomes. However, her main goal is simply to make a positive impact on our customers and society more broadly.
Chief - Strategy and Transformation
Amy is a senior executive with experience spanning corporate strategy and innovation, digital transfomation and business operations leadership.