WorkUp

The icare foundation's WorkUp initiative partners with organisations to help injured workers across NSW.

Together, we’ll co-create new solutions to help those who need them the most get back up and participate in work, and more essentially, their community. WorkUp is a forum to explore, share, challenge and create – where difference is celebrated, everything is considered and a wide range of skills are tapped into.

Applications for the WorkUp fund have now closed

We've received a great response to the WorkUp investment call and will be advising applicants of the outcome and who will progress to the next stage from Monday 16 July 2018. Co-design will be happening over 6 weeks from Monday 6 August 2018 to Friday 7 September 2018 and includes the following compulsory attendance dates: 

  • Thursday August 9 2018
  • Thursday August 23 2018
  • Thursday September 6 2018

It is expected that applicants selected for the co-design stage will have 2 to 3 members in attendance at all co-design sessions.

Please email WorkUp for any other enquiries.


The WorkUp investment process

The WorkUp investment process: Call opens Friday 25 May, Expressions of interest - applications close Friday 29 June, first screen applications reviewed and co-design participants selected, co-design 6 weeks - August to mid September. Second screen - review and feedback and shortlist announced. Pitching November is coaching and refinement of proposals. Selection of successful selected. Ongoing is investment management and program delivery.

Co-designing and funding for impact 

Successful applicants have the unique opportunity to co-design with icare professionals along with the best-in-class social impact specialists.

You’ll have the chance to further refine and develop your idea with the experts – accessing icare’s data and insights to better understand and test against the real challenges faced by NSW workers and employers. 

A pitch of your co-designed solution could see your idea gain funding with a total pool of $5 million available to develop solutions for impact. 

Solving challenges for NSW's injured workers

We’re looking for new ideas to help solve challenges around maintaining or returning to work after a workplace injury.

We’ve identified five groups of workers that we’re helping with different challenges at different stages on a claim or injury recovery journey (below):

Increasing worker vulnerability and longer injury claim: 1. Still classed as employed but at risk of becoming detached from employment or disconnected, 2. Job ready and ready to work but no job opportunity exists. 3. Out of work and at risk of losing existing support (for example at risk of a family breakdown). 4. Out of work and socially isolated and unsupported (for example, no family or support network exists). 5. Hard to reach and out of the system (for example, homeless with no infrastructure to enable a return to work)

This is not just about improving the experience for workers recovering from injury in NSW better, but is based on a recognition that prolonged unemployment during the productive years of life impacts on the quality of life of affected individuals and their families. It acknowledges that, in some cases, a return to life is required before a return to work. 

Specifically, icare foundation seeks to deliver on the following objectives that align with the groups of workers in the diagram (above): 

Increasing worker vulnerability and longer injury claim: 1. Still classed as employed but at risk of becoming detached from employment or disconnected, 2. Job ready and ready to work but no job opportunity exists. 3. Out of work and at risk of losing existing support (for example at risk of a family breakdown). 4. Out of work and socially isolated and unsupported (for example, no family or support network exists). 5. Hard to reach and out of the system (for example, homeless with no infrastructure to enable a return to work)

Partner with us for innovation

Come to WorkUp and join others throughout NSW in working up new ways to help injured workers remain actively engaged in their communities.

We’re seeking organisations – from socially focused start-ups to established businesses and social service organisations – to express interest and share their ideas, big and small. 

Innovation could mean new technologies, partnerships or even a radical improvement to an existing way of working. Whatever your idea, as long as it brings something new to the table. 

Your proposal might be either a seed innovation (about testing new, promising ideas) or a scale program (broadening the impact of a proven solution)

We’ll also be looking for a strategic fit with the icare foundation. Meaning that your proposal:

  • Has a clear return to work focus or a ‘return to life’ focus that can support return to work outcomes in future.
  • Has the potential to directly impact or support injured workers in NSW, in either the private, public or non-government sector. 
  • Is not business as usual and is not the development of a service that would otherwise have a business case within existing schemes of icare.

    WorkUp FAQs

  • Who is icare?

    icare (Insurance & Care NSW) is a Public Financial Corporation (and not-for-profit insurance provider) which protects, insures and cares for the people, businesses and assets that make NSW great. With more than $32 billion in assets, we are one of the largest insurance providers in Australia.

    Established on 1 September 2015, we operate six schemes that are committed to delivering better cover, treatment and care to the people of NSW. icare insures more than 296,000 businesses and their 3.7 million employees. In addition, we provide support to people severely injured on our roads as well as insuring builders, homeowners, and landmark assets like the Sydney Opera House, Sydney Harbour Bridge and Taronga Zoo.

    Built on an ethos of ‘Commercial Mind, Social Heart’, icare is passionate about changing people's lives by being there for them at their time of need. With an aspiration to create the best possible outcome for every person and organisation we serve, we aim to deliver a fair, respectful and empathetic experience that is focused on the person, not the process.

  • What are the icare schemes relevant to the WorkUp fund?

    WorkUp is designed to support return to work and return to life outcomes for workers and employers within the icare Workers Insurance and Insurance for NSW schemes.

    icare Workers Insurance protects, insures and cares for 296,000 businesses and 3.7 million workers in NSW, making us one of the largest workers compensation insurers in the world. Workers compensation is a form of insurance payment to employees who are injured (physically or psychologically) at work or become sick due to their work. Workers compensation includes payments to employees to cover wages, medical expenses and rehabilitation as required.

    icare actively engages with employers, injured workers and service providers to delivering services and support which provides value to both employers and injured workers.

    As an independent organisation, icare is responsible for the full lifecycle of workers insurance. This end to end approach touches everything from underwriting and pricing through to injury prevention, claims and case management and to legislative compliance as well as the delivery of innovative return to life or work support programs.

    Insurance for NSW (IfNSW), previously known as icare Self Insurance, provides tailored risk solutions, insurance cover and advice to NSW Government agencies. We are the largest public sector self-insurer in Australia.

    IfNSW administers the Treasury Managed Fund (TMF) which provides comprehensive asset and liability protection for NSW government agencies. We protect 10 NSW Government departments, the 193 agencies within these, and their 300,000 public sector employees with workers compensation insurance, and liability, motor vehicle and miscellaneous cover.

    We also insure $184 billion worth of our NSW state-owned assets, such as the iconic Opera House, Sydney Harbour Bridge and Taronga Zoo.

    IfNSW focuses on building partnerships with agencies and insurance providers. Since 2005, the TMF has used multiple insurers for claims management services.

  • Who is the icare foundation?
    icare foundation is a social venture. We work to make sure the people of NSW stay safe and healthy at work and on the roads and have the support they need to recover from injury. In the past 2 years, the icare foundation has provided over $13 million in funds to support vital programs and research projects to prevent workplace injury, improve workers quality of life and enhance return to work outcomes.
  • What do you mean by return to life?

    This investment call is not just about making the system for injured workers in NSW better but is based on a recognition that prolonged unemployment during the productive years of life impacts on the quality of life of affected individuals and families. We understand that to return to work, workers need to be socially connected, have family support and be physically and psychologically ready to work.

    In some cases, workers may be dealing with other hardships or have become disconnected from their physical and emotional support and they need basic support from the right places to ready them for employment.

    Our goal is to support workers to deal with whatever barriers they are facing in their journey back to meaningful employment.

  • What types of proposals will you fund?

    We will be looking for proposals that have a strategic fit with the icare foundation. This means that your proposal:

    • Has a clear return to work focus or ‘return to life’ focus that might support return to work outcomes in future.
    • Has the potential to directly impact or support icare customers as well as adjacent groups and/or create a change in the systems that influence outcomes for icare customers and adjacent groups.
    • Would not be considered business as usual and is not the development of a service that would otherwise have a business case within the Workers Insurance and/or Insurance for NSW schemes. 
  • Are you looking for brand new ideas?
    Both. We are looking for both innovative ideas and evidence based programs. By innovation, we mean proposals that seek to bring something new to the table. This could be in the form of new partnerships, technologies or even a radical improvement to an existing way of working. It could be a proposal to adapt existing programs to address previously excluded cohorts or something totally out of the box. At the very least, your proposal will need to address at least one of the objectives and groups we have identified above
  • What stage solutions are you looking to work with?

    Your proposal might be either a seed innovation or a scale program. By this we mean:

    • Seed innovations - are about testing new and promising ideas. They can demonstrate that the idea fills a pressing gap or social need, or that proposes a new or innovative approach to a relevant social problem.
    • Scale programs - demonstrate a clear understanding of the problem being addressed, the specific groups being targeted and the depth and breadth of the need. They make clear links with outcome areas identified and there is strong evidence of demand or need for the opportunity. This is about scaling and broadening the impact of a proven solution.
  • What types of outcomes are you looking for?

    The foundation embodies icare’s ethos of a social heart with a commercial mind. We work with partners to create societal value so that the people of NSW are happier and healthier.

    In this investment call, we are looking for ideas that generate social outcomes. We would expect that these social outcomes will also generate economic benefit (to workers, employers, our insurance schemes and icare) even if this is not realised immediately. Examples of what we’ve funded in the past range from workplace mental health interventions, social enterprises to support recovering workers and early intervention approaches that prevent workers falling into addiction or losing their social supports.

    Remember that we are seeking new and innovative ideas so don’t limit your imagination to what we’ve already supported.

  • How will my idea be protected from potential competitors?

    We will carefully manage the exposure of ideas in the co-design phase to limit the potential for ‘poaching’. All participants in the co-design stage will be required to sign a Non-Disclosure Agreement (NDA) meaning all information and ideas exchanged will be kept confidential and the use of any information and ideas exchanged in this forum will be restricted.

    Our basic position is that you will retain the rights to any Intellectual Property (IP) you bring to with you into co-design while any jointly created IP from the co-design stage onwards will be shared with icare.

  • If I am successful, what is the process I must go through?

    Key stages in the process and key dates:

     Investment call open 25 May 2018
    Eligible applicants must provide further details via an application form 25 May to 29 June 2018
    Investment call closes 29 June 2018
    Co-design process during which applicants will have the opportunity to work with icare to further develop their proposal August to mid September 2018
    Funding awarded via a pitch event for successful proposals November 2018

    The co-design phase has been tailored to best suit the needs of applicants. Our goal is to support your work in creating an innovation whilst also recognising that you have time constraints. In the co-design phase, you will be given exposure to icare data and insights as well as the support of icare staff through curated workshops and additional coaching. There will be 2 streams of co-design, one for seed innovations and one for scale programs.

    • Seed innovations will involve 3 x 1 day co-design events working with icare staff and specialist providers to ensure the hypothesis is well-tested and there is a viable delivery model.
    • Scale programs will involve 2 x 1 day co-design events focussed on developing a compelling problem statement, theory of change and measurement framework. The key aim is to ensure the delivery model at scale retains fidelity and delivery risks are identified and well managed.In addition to the co-design events, you will need to allow time to develop and refine your proposal as well as, if successful, to attend the pitch event.
  • What types of organisations can apply?

    We are open to applications from for-profit businesses as well as non-government organisations. Start-ups and more established providers are both welcome.

    • For start-ups, we will need to see some track record of delivery, a financially sustainable business or delivery model (or a plan to create financial sustainability) and a team with relevant experience put forward for delivery.
    • For established for-profit organisations, we will need to see a clear commitment to creating social impact and a strong commitment to social responsibility and/or shared value. They must also be financially viable.
  • Can organisations apply in partnership or consortia?
    We are open to collaborations. However, one partner must be nominated to act as the lead and take responsibility for organising the other participants. We may check in with partners as part of our assessment process to make sure they are on board with being nominated.
  • Are there any restrictions?
    We can only fund projects which advance our mission. We can't fund projects which are party political or which support or promote religious activity and can only provide limited funding for marketing or advertising.
  • When is the deadline for submitting the application form?
    29 of June 2018
  • If our application is successful, how long do we have to spend the funding?

    Funding will be confirmed via formal funding agreements. The timeframe for spending the funding will depend on the budget within the developed proposal but can be spread over a 1 to 3-year timeframe.

    Funding that extends for more than 12 months will require milestones to be met and monitoring of progress to be undertaken.

  • Who can I contact if I have more questions?
    Email your questions through to us at WorkUp@icare.nsw.gov.au.