Our story

Find out more about who we are and what we do.

At icare, we deliver insurance and care services to the businesses, people and communities of NSW. 

Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

We provide workers compensation insurance to more than 326,000 public and private sector employers in NSW and their 3.6 million employees.

In addition, we insure builders and homeowners, provide treatment and care to people severely injured on NSW roads and protect more than $193 billion of NSW Government assets, including the Sydney Opera House and the Sydney Harbour Bridge, schools and hospitals.

Read more about our story


Become part of an organisation making a meaningful impact.

Join our team


The Industry Champion 2020 program recognises the achievements and acknowledges the work that has taken place in what was an extremely challenging year for our industry.

icare hosts events throughout the year, including the prestigious icare Care and Service Excellence (CASE) Awards.

Learn more about CASE Awards

Annual reports

Annual reporting is an integral part of the NSW Government’s corporate governance framework, and describes the achievements, performance and financial position of agencies, such as icare, for each financial year. 

Find out more


icare produces a range of publications that demonstrate our values and breadth of work in the NSW community.

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Research funding

icare offers opportunities for research funding, actively partnering with major institutions to ensure that we're a driving force for change.

icare Foundation

Dust Diseases Board funding and grants


We invest in initiatives that help us improve the services we provide and the overall customer experience.

Data insights

We're collecting information on how you use icare's services so we can improve your experience.

Website and accessibility

Workers Insurance performance data