Our story

Find out more about who we are and what we do.

We're changing the way people think about insurance and care. At icare, we deliver world-class insurance and care services to the business, people and communities of NSW. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

We also insure more than 296,000 NSW employers and their 3.7 million employees. With more than $33 billion in assets, we are one of the largest insurance providers in Australia. 

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icare hosts events throughout the year, including prestigious icare Care and Service Excellence (CASE) Awards.


Annual reports

Our annual report outlines what icare has achieved over the financial year. We also explain how we have managed our resources to achieve our purpose of delivering world-class insurance and case services.

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icare produces a range of publication that demonstrates our values and breadth of work in the NSW community.

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We invest in initiatives that help us improve the services we provide and the overall customer experience.

Data insights

We're collecting information on how you use icare's services so we can improve your experience.

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