About us
Welcome to icare
Our story
Find out more about who we are and what we do.
At icare, we deliver best in class insurance and care services to the businesses, people and communities of NSW.
Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
We provide workers compensation insurance to more than 326,000 public and private sector employers in NSW and their 3.6 million employees.
In addition, we insure builders and homeowners, provide treatment and care to people severely injured on NSW roads and protect more than $193 billion of NSW Government assets, including the Sydney Opera House and the Sydney Harbour Bridge, schools and hospitals.
Information
Our journey to a fairer system
We’ve been making insurance and care fairer for everybody in NSW.
Careers
Events
icare hosts events throughout the year, including prestigious icare Care and Service Excellence (CASE) Awards.
Annual reports
Our annual report outlines what icare has achieved over the financial year. We also explain how we have managed our resources to achieve our purpose of delivering best in class insurance and care services.
Publications
icare produces a range of publications that demonstrate our values and breadth of work in the NSW community.
Research
icare actively participates in research, partnering with major institutions to ensure that we are a driving force for change.
Initiatives
We invest in initiatives that help us improve the services we provide and the overall customer experience.
Data insights
We're collecting information on how you use icare's services so we can improve your experience.
Claims model Website and accessibility Workers Insurance claims performance Claims Service Provider performance data