Our story

Find out more about who we are and what we do.

We're changing the way people think about insurance and care. At icare, we deliver best in class insurance and care services to the business, people and communities of NSW. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

We insure over 310,000 NSW businesses and 193 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 4 million people. icare is a trusted risk advisor to the NSW Government, protecting over $184 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

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icare hosts events throughout the year, including prestigious icare Care and Service Excellence (CASE) Awards.


Annual reports

Our annual report outlines what icare has achieved over the financial year. We also explain how we have managed our resources to achieve our purpose of delivering best in class insurance and case services.

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icare produces a range of publication that demonstrates our values and breadth of work in the NSW community.

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icare actively participates in research, partnering with major institutions to ensure that we are a driving force for change.

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We invest in initiatives that help us improve the services we provide and the overall customer experience.

Data insights

We're collecting information on how you use icare's services so we can improve your experience.

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